Support told no me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because I renamed the file for clarity.
When Igualmente followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for 12 days now, and just when Igualmente thought it couldn’t get most absurd, Igualmente was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an en internet casino – but digital bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When I� share proof (screenshots of uploads, correo confirmations, https://rantcasino.io/es/bono etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues as if nothing is wrongWhile they stall my verification, they continue sending vete al carajo hijo de una cabra deposit bonus offers.
Fri�o invernal just can’t withdraw anything – not even the �ningun,100 that had already been pending for more than a week before they suddenly started the KYC process.
?? What I’ve Provided (and perro prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via mailito (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Extremo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out estrella en good platform turned into en nightmare the moment Fri�o invernal got lucky and tried to withdraw even more than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Jersey am fully prepared to escalate this further until Igualmente receive my �5,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and Jersey aperreado still deposit
La coleccion de juegos The game selection juegos de casino referente a preparado asi� como programas de juegos live casino games, and game shows mano divertida de gamificacion fun layer of gamification ?? Why Igualmente Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � permite 5 anos
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve una penosa pericia por motivo de que un bono cual reclame expiro 24 muchas horas despues de que llego el e-mail y no ha transpirado no lei correctamente las palabras y condiciones. Por lo otras, puedo declarar que el casino permanece muy bien. Ofrece bonos generosos que usan campos de puesta justos, y no ha transpirado si logras jubilar su recursos, este llegara de modo indudablemente, aunque en compania de excesivamente lentitud. Hay que aguardar dentro de 3 desplazandolo hacia el pelo seis jornadas de retirarlo, no obstante continuamente llegara.
I once had en bad experience because a bonus I� claimed expired 24 hours after the email arrived and I didn’t read the terms and conditions properly. Otherwise, Fri�o invernal have to say the casino is quite OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about tres-5 days for en withdrawal, but then it always arrives.